Human-Technology Interaction

The area examines how people can recognise technical states and uncertainty and act appropriately.

Research question

How can people recognise technical states and uncertainty and act appropriately?

Technical states are often incomplete, outdated or uncertain. The Human-Technology Interaction research area asks how interfaces and procedures can make this recognisable without suggesting a false sense of certainty. It works with task analysis, interactive prototypes, cognitive walkthroughs and planned usability evaluation.

Three projects run in the scenario: Understandable Fault Handover in the Control Room (completed in the scenario), Explaining Uncertainty on Energy Overviews and Keyboard-Operable Maintenance Instructions (both ongoing). No empirical usage data exist.

Projects in this area

  1. P07

    Comprehensible Fault Handover in the Control Room

    The project examines how an interface can make incomplete state visible during fault handover. Completed in the scenario; the prototype comparison is illustrative.

    Completed

    Public infrastructure

  2. P08

    Explaining Uncertainty on Energy Overviews

    The ongoing project compares three presentation variants intended to make measured values, estimates, scenarios, value ranges and data gaps distinguishable on energy overviews.

    Ongoing

    Energy

  3. P09

    Keyboard-Operable Maintenance Instructions

    The ongoing project examines how step-by-step instructions keep steps, focus and resumption traceable under alternative inputs and interruptions.

    Ongoing

    Industry

Publications via the projects